Greetings • Editor’s Choice • 24
Editor-in-Chief Jeryl E. Spear recounts her lessons of customer service by the Ritz-Carlton, including one unfortunate incident.
HOT editors are mad about Matrix ExquisiteOil!
September/October 2012, #5, volume 7 HOT by HAIR’S HOW Magazine (USPS No. 024-622, ISSN 1932-9091) is published bi-monthly for$ 24 a year by Stanford Trident Inc., 5645 Coral Ridge Drive #131, Coral Springs, FL 33076-3124. Subscriptions: U.S. $24 per year; Canada — add $10.00 per year; all othe cr ountries — add $40.00 per year for postage and GST